Returns & Exchanges
At the Official Love Island Store, we want you to be 100% happy with your summer style. If your items aren't a perfect match, you can return unworn fashion pieces within 28 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Ensure all items are in their original condition with tags attached, then securely pack them in the original shipping bag or a suitable alternative.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
Drop Off and Track
Take your package to your nearest authorized drop-off point and keep your proof of postage until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing